Data protection information
Protecting your personal data is very important to us at Lufthansa. Therefore, in the following we would like to inform you about our data protection principles. Deutsche Lufthansa has committed itself to upholding these principles enabling you to apply within a trustworthy process.
Data usage in the application management system
User accounts
To register for the Lufthansa application management system each user has to set up a user account. A user account consists of at least the following information:
First name
Last name
User name
E-mail address
The storage retention period of a user account is six months. After 6 months the acceptance of the data protection regulations must be renewed by the user. If the renewal is made, the account storage is prolonged for a further 6 months.
If the user still has an open application in process at the time of expiration, then the storage retention period is automatically prolonged until this application process is completed.
Application relevant data
Following the completion of the application procedure, the answers and information you have given during your online application process will be stored along with your name for up to three months. After this time, your results will be stored in anonymous form, without your name, for further statistical evaluation purposes. This statistical data record does not allow any type of inference to the actual person and serves solely as a basis for statistical evaluations.
Applications to a specific position (direct applications)
If you have applied to a specific position your data will be made available to the specialized department which posted the position as well as to the relevant personnel department.
Applications without reference to a specific position (unsolicited applications)
If you have registered with Lufthansa without applying to a specific position, then your data will be made available to both the centralized and decentralized personnel departments throughout the Group for cases in which the requirements of job vacancies match characteristics in your applicant’s profile.
Recognition of declined applicants
If your application does not lead to an employment contract, a recognition data record will also be stored. We need this data record in order to recognize you should you apply anew. Your entire specialized qualifications will have been deleted in this data record.
The recognition data record includes the following information:
- Last name
- First name
- Date of birth
- E-mail address
- Applicant number
A recognition data record is permanently deleted after 365 days. The recognition data record of applicants for apprenticeships is permanently deleted after 180 days already.
Simultaneous application for jobs in different companies of the Lufthansa group
In cases where an applicant has applied to several positions from various companies within the Group at the same time, then all the relevant personnel departments will be informed about all of these application activities. In such cases the applicant must then specifically agree to the passing on of information in a separate special agreement.
Your decision is voluntary and has no effect on other ongoing applications.
Particularities for Flight Attendant applications
Within the framework of their application process, applicants applying for Flight Attendant positions must state specifics regarding their height, weight, diopter left eye, diopter right eye. This data is immediately processed to create a qualifying value. Only this qualifying value is stored, not the initial data. This value is then only made available to the personnel department responsible for Flight Attendant selection within the DLH Group.
Security when dealing with person-related data
Your data it is being automatically encrypted during its transfer to Lufthansa. The precautions taken to protect data always correspond to the current status of technology.
Enforcing and complying with data protection statements
Deutsche Lufthansa AG commits itself to complying with the data protection points stated above.
For questions or suggestions regarding data protection in our application management system, please contact:
Deutsche Lufthansa AG
Konzerndatenschutz
FRA DSB
Lufthansa Aviation Center LAC
Airportring
60546 Frankfurt am Main
Germany
