In order for an aircraft to depart both safely and on time, not only on board but also on the ground a variety of tasks must be carried out and monitored: for example comparing large amounts of information and data, reviewing documentation as well as keeping an eye on loading procedures and all relevant security measures.

As an Agent Operations (m/f) you will be directly involved in the aircraft handling processes in the control room and on the apron: You will ensure that the flight preparation staff receives the required documents and information with the proper content. On the apron you are responsible to organize or control aircraft handling of types up to the Airbus A321 category.
If required you will also be assigned to Lufthansa’s partner airlines to monitor their aircraft handling activities.