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Customer Service Consultant

Are you fascinated by the world of aviation? Motivated by an international working environment ? Are you enthusiastic to advise customers on their travel plans to destinations all over the world? – Then you should join our team!

As a Customer Service Consultant, you will ensure that the first contact our passengers have with Lufthansa prior to their departure will be a positive experience.

You are the first point of contact for passengers of the Lufthansa Group as well as the contact person for business customers from the travel and logistics industries. In doing so it is a requirement to offer every single customer first-class service. You can expect a diverse and exciting job that is different every day.